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Hello, Why would someone do this for FREE? Most stores charge a minimum fee to DIAGNOSE a computer, and if they remove spyware, malware, and viruses they charge around $ 149.99. Is this GUY CRAZY? No, let me explain, I enjoy working with computers. I'm a senior citizen on a fixed income. I have worked in Tech support for a major computer manufacture in a call center. I'm retired and now would like to use my knowledge to help others. I will give you FREE ADVICE, before you take your computer to a repair shop, or if you like my advice, I may be able to help you over the phone. I recently was contacted by an old High School friend, he lives In Texas, he said he was going to have to take his computer to the shop. I ask him what his problem was, he could not get on the internet. After visiting with him about the symptoms his computer was having, I walked him through a process, had him to type in some DOS commands to get his computer connected back to the internet, then I connected with his computer thru the internet. He had Malware, Spyware, Trojans, and Rouge Programs, etc. that had attacked his computer, so they had blocked his internet connection. I connected to his computer (with his consent) through the internet and the rest is history, this is what he had to say when I was finished. " Great News Folks, Dave a GHS Classmate and GURU extraordinaire talked me through a cleanup process that has fixed my computer! Woo Hoo!!!! Spent the last 3 hours downloading anti-malware software and cleaning some 3000 vicious Trojans and other programs that corrupted my registry. Thanks Dave. Back in business, without having to take it to a Geek Shop. Dave, you are AWESOME ! " If you for some reason doubt the validity of this ad Please call for references. You can reach me by Calling Have a Blessed Day ! Thanks, Dave