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Hello, my name is Jim and I am an IT professional and have been in the field for over 9 years. I guarantee all of my work, respect your privacy, and I know how to get the job done right. Most of the people here compete and keep lowering prices. I do not. I am professional, I know what I am doing, and I am proud of my work. In fact, a lot of my customers tell me the horror stories of what some random kid from here did to their computer at a "discount" price, and then I get to go back and clean up the mess. *Speed up your System, Optimize Settings, and More *Virus and Malware/Adware Removal *Fake Anti-Virus Removal *Consultation for Computer Upgrades or New Purchases *Custom Build a Computer for you *Backup and/or Retrieval of Precious Photos and Documents *Hardware Problem Diagnosis and Installation *I Serve Residences, Businesses and also offer ongoing support at a monthly price (cheaper than cox) If you have an internet connection I can do most work remotely, over a secure connection. This is convenient for both of us as you will not need to have a stranger in your home, and if you have things to do like most people do.... you don't have to wait around for the nerd guy to get done with his job. I accept paypal and credit cards through my business paypal account. The price varies depending on the severity of the problem (usually determined by how long it will take), but I am very reasonable and fair. I have no problem diagnosing the issue and giving a quote for free upfront. I also provide tech support over the phone or in person if needed at a reasonable rate. Discounts are available for schools, churches, senior citizens, and minority owned businesses. Feel free to call me!