We are a small business, family owned and operated. We know prices are high, and times are tight. We offer the best shop rates anywhere. Diagnostic is a flat rate, and if we do the work, diagnostic fee is waived. We can tow it in for you, or you can bring it to us. We offer the lowest price on parts, because we don't have the ridiculous mark up that the big shops charge. We are Unforgiven Customs.