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Common signs of this are: Windows and Mac A - Software scanning your computer and saying to purchase if you want it cleaned. B - Website redirects - you want to go to a website, but you get another instead. C - A pop up says your computer is infected asking you to call a phone number. D - You called a phone number on your screen and someone controlled your computer saying it was "customer support" for a company, asking for payment before or after. E - Numerous software running at the same time so its difficult to do anything. F - So many more possibilities, but you usually know when its not "the way it should be" If you have a computer that has a virus or malicious software installed it's not your fault. It can happen on all Windows computers and in the past few years even Apple Mac Computers have been targeted. The internet is changing everyday, and so are the technique coders are writing software to infect your system. If you have a computer that needs to be cleaned I can do it for you. I also provide system protection and adjust your computer settings to keep you safe online. You get to keep all your software, photos and documents. I just remove the issues. I can also accommodate you with a clean install. This is when EVERYTHING is deleted from your computer. So you have no issues, and start over like you just purchased it form the store. Its so much easier to implement tighter security when you have not already been compromised. You get a "like new" computer setup and have all security implementations in place preventing a reoccurrence. Note on Clean Install - I also offer backup services so you can keep your files (documents, music, photo,etc). For most users I provide this service for free since the average amount of data kept on a device is minimal. For those who completely fill a hard disk I may add a small service fee. Data backup can take time and since its done twice (copied from then copied back) it can increase time significantly. All files are scanned for Virus and Malware before being copied back to your computer. Standard Price is $60 STUDENT DISCOUNT is $10