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Who we are: </b> Mark Smith owner of Smith Systems has been a computer support guru, trainer and IT specialist for over 20 years. He has done Mac and PC support and networking for a host of corporate and entertainment companies, in addition to private / personal support for hundreds of clients. From game shows like Wheel of Fortune, Jeopardy to stints at Disney, Sony, Fox, Showtime, CBS, and corporations like Rand Corp, Norhtrup Grumman and USC Medical Center, Mark Smith has the expertise and experience to troubleshoot and fix your computer or network issues. </p> <p><b>What we do:</b> OS 9 upgrade issues like the "Slide to Upgrade" locked screen Virus Removal, Spyware Removal, Malware Removal Installing and/or Troubleshooting Software Applications Network routers and wireless setups Internet Connection Problems Data Backup, Migration, & Recovery Computer / Operating System Problems Boot and Reboot Problems Passwords Reset / Unlock Welcome Screens, Recover Password Memory Upgrade / Hardware Replacement / Hardware upgrade Power Supply Replacement for Desktops Laptop Repair / Fan Replacement / Full Laptop Cleaning Laptop Keyboard Repair or Replacement We will even help you shop for a NEW computer & much more.....! <p> Our normal rates are $60/hour for residential (personal) IT consulting, training & support services and $80/hour for commercial (business) IT consulting, training & support services.