Address396 S California Ave, West Covina, CA 91793
This is by far, the BEST carpet cleaning business I have ever used!
We have tried those here today, gone tomorrow carpet cleaners on FB, and have had nothing but horrible experiences, and half of them never bothered showed up!
Working with Robert is like a breath of fresh air. He arrived on time, was clean cut, honest, and knew exactly what we wanted. I was especially relieved when he had truck mounted equipment, commercial cleaners and degreasers, and not some rental carpet cleaning machine. He explained that the water shoots out at over 260 degrees, and actually steams the carpet to get all the stains out. He paid extra attention to the high traffic areas, and put foam squares underneath all our wood furniture to keep the legs and feet dry. He was in n out of our 4 bedroom 2,200sqft home in an hour and a half. Our carpets looked brand new.
Robert was excellent! One thing that a lot of smaller businesses tend to be weaker on is customer service. Not Robert! He was quick in responding with a quote, which was a great price. Came over the same day, explained the process and every detail. No hidden fees, no "oh, that will cost you extra," none of it. We just bought this house and he has the carpet looking like we just put it in. I'll be using this company and Robert again, no doubt.
I have been using Robert's carpet cleaning services for about 10 years now. He came very highly recommended by a friend. I have an antique couch which nobody sit on except for I found out our cat and apparently my cat had even peed on the couch! Robert was able to get all of the cat hair off and even the smell out because if you know cat smell it almost never comes out! I have even rented those bissel machines for my carpets but nothing compared to a professional cleaning. Robert is very personable and does an amazing and efficient job. His prices are very competitive and he is very knowledgeable about what will work for his customers. I highly recommend his services if you want fresh clean carpet and upholstery. He also travels because I used to live in Covina and am now in Perris and still call on him for my cleaning needs!
Today, Rob B came by as expected (during the time he said he'd come), b/t 10-11 am. He showed up by himself. The price quoted, did not change. Once at my house he began moving with a purpose. I wish I'd taken a before and after picture...but ahhhhh. I didn't. Shame on me...otherwise you'd see what a great job he actually did. Since I have no picture/s...all I could tell you is he did a great job. The scent of the house started smelling better and the carpet was noticeably different as he was cleaning it. We're talking over 1500sq / 3bd house plus 2x accent chairs @ $310.00. He was the first to respond and the best budgeted for my pockets. I contacted 3x others. 2x of them later replied and could not beat his price. He had enough vision to see the details in which I was concerned with. Another guy/co. strangely enough wanted to physically talk to me about details instead of giving me his quote as they advertised they could, based on information I submitted through their contact info. Not Rob, he got the picture just through email. That said, I went with my gut before the others replied and do not regret it. Rob is the real deal with realistic prices. I'm not kidding and I don't work for the company! I'm just keeping it real! Right now as I am writing this review the whole house is about dry. Gotta put things back.... Next time I'll be sure to take pic's......damn. Thanks Robert