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Did not give a written quote. Installed new part and was not a perfect fit so rigged the new and old parts together and took the new part with correct serial number. When he finished the job he could not get the garage keypad to work and gave me an old remote control he had. I told him the only reason I wanted my garage door serviced was the keypad to work. He called someone to get the right code and chances are it was not the logic board at all it was the wrong frequency he was putting in. After he finished said he was paperless and would send the invoice. The invoice came in the form of Excel so I was unable to download. He doubled the cost. Online it says $37 an hour. It took him less than 1/2 an hour and charged me $79, quoted $62.00 for the part and charged $100.00. An established garage business quoted me less. Have made numerous demands for the new parts to come back and a paper receipt and it has been 3 weeks and he gives nothing but lip service.