Diagnosing and troubleshooting both common and unusual hardware and software issues.
Offer customer support and training.
Data back-up and recovery.
Ensuring the connectivity of PCs, laptops, handhelds and other computing devices to both the local area network (LAN) and wide area network.
Effectively remove/prevent viruses and any type of malware.
Monitor and update EHR's such as iknowmed and eclinical works.
Schedule regular maintenance with clients.
Work on contract and project basis.
Set up wireless access points, routers, modems, switches, and networks.
Service private clients and companies.
Installing, configuring and upgrading PCs, laptops and related equipment.
Performing preventive maintenance on computer equipment.
Installing required software patches.
Setting up and maintaining locally connected and networked printers.
Connecting needed peripheral equipment
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
Well-versed in installing windows, software, applications, antivirus and patches.
Working knowledge of modern networking devices and printers.
Demonstrated ability to read and understand technical manuals and schematics.
Adept at repairing computer hardware including Windows-based PCs and Macintosh Apple platforms.
Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results.
Extensive experience in backup and image management software.
Good customer service acumen.