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Address1001 N Federal Hwy, Hallandale Beach, FL 33009
Absolutely UNPROFESSIONAL business. I had been communicating with Andre on Friday, 11/7/19 and received a quote. I NEVER confirmed the time for the next day but he still sent someone to my door at 8 am on Saturday morning. I spoke with Andre and told him I wasn't ready and come at 2 which he said okay. I looked around and received a better quote from another company which appeared more professional and text Andre back a WHOLE 2 hours before he was to come and he text me back and cussed me out because I told him I don't need their services anymore and found someone cheaper. He told me I wasted their time??!! How, when I never told them to drive to my house at 8 in the morning and I prevented them for coming at the correct preferred time by giving them a courtesy call??? DO NOT DO BUSINESS WITH THEM. It's business, so a customer has a RIGHT to change their mind and not be cussed out because they did so. As a business owner, that comes with the territory.
I wish I did my research on this company before hiring them. Now that I read the reviews after the services were completed I regret my decision even more. They start off by quoting you a very low price and then by the time the job is over, it is double the price. The men that they sent were two scrawny men not only not physically capable for the job but were very lazy and did not speak any English. The communication was part of the issue because imagine hiring someone that you really need to be able to communicate with and hand gestures won’t get you far! We ordered them food hoping it would help them with motivation since they were moving so slow but it did not. Instead they took their time and charged us for the time they took in their truck to eat it. In the end they demanded a tip which was not earned and claimed they did not have change for a $50 bill so they kept $40 for crappy service and that extra half hour of eating on our dime. Do not waste your money on these people.
I truly wish i can give negative stars. PLEASE PLEASE PLEASE believe ALL of the negative reviews. This company is the worst. I scheduled my move a month ago to be done on 10/23. Received all of the emails confirming everything. Even received the email the day before saying we are all set for your move tomorrow between 12:30-1:30. After the time frame had passed I called every number possible and text and called the person that booked it. Finally someone named Andre (786-457-6947)called me and said they no longer service the Orlando area for the past 2-3 weeks. My appointment was booked a month ago. So why did no one call me to let me know this so I can make other arrangements. I had to rent a UHaul truck last minute and move it all myself because of the unprofessionalism this company has. I would NEVER NEVER use this business or recommend this business to NO ONE. Andre is very rude and unprofessional.
BEWARE! I decided on A Couple of Movers for my small moving job. The movers, two men, arrived on time and the move went as scheduled except for the fact that they would not unload the furniture until they were paid in full. This should have been my first warning sign that something was not right. After the fact, I realized what transpired. While I was dealing with one of the movers regarding payment, the other mover searched my home, found my checkbook, stole checks, and within 24 hours, cleaned out my bank account. Doing a Google search of the mover’s name showed he had an outstanding felony warrant for his arrest. I now have to do a photo line-up, a physical line-up upon his arrest, and if the case goes to court, I will have to testify. Please learn from my experience, do your research and DON’T HIRE A Couple of Movers from Hallandale Beach, Florida! They have a F rating from the Better Business Bureau and many one-star ratings from other customers on online review sites.
WORST company ever! I was sexually harassed by the movers and put in very uncomfortable situations. I am appalled that they acted so unprofessionally and management could care less after I called and reported the awful experience.