View all business hours
Address1677 Clay Ct, Melrose Park, IL 60160
My choice to choose Johnny on the Move was because they were the least expensive on the list provided by Move Matcher. That was a HUGE mistake. They were scheduled to move me from 8am - 12pm. They arrived at 11:30am, citing a flat tire. We I expressed my concern about the late start and the fact that I reserved the elevator in my building from 8am -12pm, I was told I would still have to pay $80/hr for any time beyond 2hrs. To make matters worse, during the move they broke 3 lamps. When I asked will they pay for my lamps, I was reminded of the document I signed stating that I was only covered for .30 cents per pound. I also found several of my art pieces were damaged. When I called the company on Monday to express my disatisfaction, the phone was answered and I was asked my name. When I said my name the guy on the other end hung up the phone. I immediately called back and no one answered the phone.
The most unprofessional moving company my family and I have ever encountered. We advised we had a large 3 bedroom house when quoted at a rate of $719 for 3 men. When the guys arrived, they had a 20" standard truck. We called the owner he would not allow the means to make more than one trip advising it was too hot for them to do that type of labor alone he wanted to charge us an additional $1000. The movers broke my table in our grand total came to $919 with only a 3rd of our items being moved. We were then told that we need to just contact the insurance company for the broken marble table because that was not anything that he dealt with. This information coming directly from the owner. This was the most unprofessional service they were extremely rude after realizing that they misquoted us and we have no resolve. At this point we are just out of $919 now have to make plans to move the rest of our furniture.
Johnny On The Move were so great to move all our family (5 bedroom house). First of all they were on time, brought a lot of boxes and packed. After that this team moved all our stuff without any damages. Great job guys!