We used Misty four times for cleaning for my elderly parents. Each time she chose to do a substandard job, and even though her personality was good, her service did not match. Called out kindly for not providing a service that was paid for (ie. not cleaning the kitchen counters thoroughly, leaving hair and soap scum in the shower, poorly mopping floors so a swipe with a paper towel comes up black, not vacuuming areas discussed, dusting around objects instead of moving them, etc.) she decided to play the victim and block me on Facebook, rather than do the right thing. Unfortunate way to run a business. Was hoping she’d chose to do better.
Shiny Sudz: Shiny Sudz deeply apologizes. Unfortunately Shiny Sudz did not service Shannon Pinkston. Shiny Sudz services Jan Pinkston. Mrs. Pinkston confirmed 4 cleanings and at that time of confirmation there were no complaints of services provided. Due to the circumstances of Ms. Shannon pinkston moving into Mrs.Jan Pinkston’s home shiny sudz was told to avoid certain areas until the next cleaning due to the (boxes,nic-nac’s storage bin’s cooking pans) were in the way so therefor the areas were avoided. Shiny Sudz would gladly refunded any customer that isn’t satisfied with the services provided.
Misty Metcalf is a great cleaning service. I used the twice last winter to did a deep cleaning in my 4 bedroom house. They understood all my needs to did a wonderful job. Yes, it wasn't been cheap but ladies worked hard. I'd hire then again without any dubieties.