Address15565 Northland Dr, Southfield, MI 48075
This company is lower than bottom of the ocean they lie about everything
they show up 5 or 6 hours late then blame you. Then top it all off they will go thru
what ever they can and take what ever they want.
These guys are crooks! Their contract says no fuel fee and there is no mention of when the clock starts. They loaded up all the items and when it is time to unload, that's when you get handed the ransom call.You are asked to pay for 2-3 hours more than the scheduled time and ohh btw, your clock starts from when the truck leaves the warehouse and according to them , it takes 45 minutes to go from Southfield to Northville and another 45 minutes from Farmington Hills to Southfield. Also, they cannot do math right when it comes to counting hours. They still go on to tell you that the extra hours are only an estimate and that they will refund the money if they finish before time. (Hello no, they will keep the money!)
When you are astounded by all this robbery and want to talk to the "manager" that's when you are put on the phone with a very rude guy who doesn't know jack shit about customer service! You end up paying anyway since you want your furniture..
After a few sessions of phone tag and then blaming me for not answering my phone when they called, I still gave them a second chance thanks to Chris the professional. They took my deposit, did not call the day before to confirm the time they would be arriving as THEY Promised. When I called I was told it was my job to call them to to remind them of my move the next day. Then Darnell cancelled my assumed service and stated they would be giving my funky little money back and that they would not be making no money.... $245 they quoted me for moving my couch, dresser and a few boxes... really its the easiest money you would be making. Doubt that they will give me my refund unprofessional cluster fxcks!
Absolutely horrible.....showed up high to move my things. Things passed down from my deceased dad were shattered because they did not secure anything in the truck. Was quoted one price and charged a different price. Very unprofessional and nothing I was quoted was the truth. Extremely slow just to drag out the time. Would NEVER recommend this company to move a dog house much less any one's household items. Very very disappointed ...should have went with different company but chose this one due to Darnell's promises!
Horrible and unprofessional company. Some of the guys who actually move the furniture are more professional than the owners.