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Address18 Friendship Lane, Colorado Springs, Colorado 80904
F rated by the BBB for good reason.
I sent a detailed email of my concerns and complaints requesting a response within 24 hours and received nothing. I called two days later and they said they would review and get back to me within 24 hours. I had to call them back four days later.
We were charged $1,095.00 for “packing” supplies for them to put a piece of tape on every box that was already taped. We were supposed to be given a price list and the opportunity to waive this, but that didn’t happen until all of this was completed and on the truck.
I asked for information on the “free” shipping they offered and the only thing Chris told me what that it was free for 31 days. We were smacked with a bill for $1,560.90 when they arrived at our new place. When I called about this, I was told that *I* should have been the one to ask about the additional costs so this was on me.
I am extremely disappointed at the lack of transparency in costs.
The best! The guys are very professional, careful, & helpful. Have already hired them twice & am sure I’ll use their help again. 100% recommend!